Account and sign-in
Tally Tax uses your email address to secure your account and keep your records available across devices. If you cannot sign in, include the email address on your account when you contact us. Never send us your password.
Tally Tax Support
How can we help?
For help with your account or the app, email us and describe what happened, which iPhone and iOS version you use, and any steps you have already tried.
Email support@tallytax.appWe aim to reply within two business days.
Common questions
Receipt scanning
Receipt scanning needs camera or photo-library permission on your iPhone. Text recognition runs on your device. Check that Tally Tax has camera access in iOS Settings, then try scanning in good light with the full receipt visible.
Tally Plus subscriptions
Subscriptions are billed by Apple and managed through your App Store account. You can view or cancel a subscription in iOS Settings under your Apple Account → Subscriptions. Use Restore Purchases inside Tally Tax if an active subscription is not appearing.
Export or delete your data
You can export a copy of your records or permanently delete your account from Profile → Data & Privacy inside the app. Deleting your account removes its associated personal data and stored receipts.
Privacy
Tally Tax does not sell personal information or use your receipts and financial figures for advertising. Read our Privacy Policy for details about storage, analytics, location, and subscriptions.
Read the Privacy Policy →Tax information
Tally Tax is a record-keeping and estimation tool. It is not a tax agent, accountant, or lodgement service, and it does not provide personal tax advice. For advice about your circumstances, speak with a registered tax agent.